We are confident that you will like our products but in case you don't, please read the following terms carefully for returning a product.
1. Report your complaints/issues within 14 calendar days via return form or email us at firstname.lastname@example.org.
2. Provide complete reasons of dissatisfaction and provide details accordingly;
· Damaged product: Please send pictures of the damaged areas.
· Size Variation: Please check the size that you provided before ordering, measure all the dimensions accordingly and let us know which part has variation.
· Change of mind: if the product met all specifications described by us but still didn't meet your expectations, report us with your feedback. You are still eligible for returns.
3. Our representative will contact you regarding your complaint within three working days.
4. Please ensure the product is returned without additional damage and is packed in original packaging.
We will immediately initiate a refund once we receive the product back. Refunds can be made via following methods according to your convenience;
· Store credits
· Exchange items
Terms for refund amounts are as follows;
· Damaged product: If you receive the product with damages, you'll get 100% refund (product price along with one way shipping charges)
· Size Variation: If the product dimensions varies from the size that was communicated at the time of order placement, you'll get 100% refund (product price along with one way shipping charges). However if the sizes match the dimensions mentioned at the order placement time, returns will be according to "change of mind" criteria mentioned below.
· Change of mind: If you find everything ok but still wants to return the product, you will get a refund of Product price only.
One side Return shipment costs will be paid by the customer in any case.
Our Return Address
B-163- Zehra Nagar, Sector 38-A, Scheme 33,
University Road, Karachi, Pakistan.
Postal Code: 75270
Welcome to Leather Jaquette, an Online Store for Le Filletto's Fashions Brand.